Deleting your Klubownik account
You can delete a parent or adult participant account yourself: immediately, in the app or on the website.
Table of contents
Last updated: 8 October 2026
1.In the mobile app
Open your club, tap the person icon in the top right corner (User menu), choose “Delete account”, read what will happen, tick the confirmation and tap “Delete my account”.
Deletion is immediate and cannot be undone. The login stops working right away on all devices.
2.On klubownik.pl
Sign in, open the parent panel, choose “Panel settings”, go to the “Account” section and click “Delete account”. Then it works like in the app: a preview of what will happen, the confirmation and “Delete my account”.
3.By e-mail
If you cannot sign in, write from the account’s e-mail address to kontakt@klubownik.pl. We will delete the account within 30 days and confirm by e-mail.
4.What is deleted and what stays
Deleted immediately: login and password, profile, phone number, devices with notifications, platform consents and links to clubs.
Kept by the club, which is the controller of participant data: the history of attendance, payments, invoices, contracts and signed documents, for the period required by law (for example 5 years for accounting documents). You can ask the club to delete this data.
Participants linked only to you go to the club archive; children whose other guardian has an active account stay. The club is informed about it.
Active online subscriptions are cancelled at the end of the paid period. Unpaid dues remain with the club.
5.Club staff accounts
An account with a staff role (owner, administrator, coach) can be deleted only after the role is handed over to someone else in the club panel.
Questions about personal data: kontakt@klubownik.pl.